Similar to other hospitality business openings in our community and around the world, moving New York forward means putting stringent new health, safety, scheduling and hygiene procedures in place ahead of our carefully managed reopening. Maintaining the health and safety of our guests and team members remains our primary goal.

With that in mind, your next visit to Resorts World Catskills may look a little different as we roll out our new Resorts World Safety Plan in accordance with recommendations from the CDC and health officials. Our 21-point plan is in place to ensure you feel at ease every time you visit Resorts World Catskills, and puts health and safety at the center of our operation.

Resorts World Catskills is New York’s newest casino resort with the close proximity to Manhattan. The hotel is located in an unbeatable location with tourist-friendly amenities, and a range of must-stay features that allows guest to customize their vacation. Located in Monticello, Resorts World Catskills Casino is a 1-minute drive from Resorts World Catskills and 11 minutes from Monticello Casino and Raceway. This 4.5-star hotel is 4.5 mi (7.3 km) from Holiday Mountain Ski and Fun Park and 12.7 mi (20.4 km) from Forestburgh Playhouse. Popular Hotel Amenities and Features.

THIS IS THE NEW CASINO IN MONTICELLO, NY. ⁴ᴷ⁶⁰ Early Morning Walk through the Port Authority Bus Terminal, NYC during the Holidays 2018 - Duration: 9:58. ActionKid Recommended for you. Resorts World Catskills: Non smoking ho-hum casino - See 606 traveler reviews, 287 candid photos, and great deals for Resorts World Catskills at Tripadvisor. Monticello Tourism Monticello Hotels.

ARRIVE HEALTHY

For our initial reopening, entry will be limited to the main front entrance and the parking garage. We recommend that guests in wheelchairs use the main front entrance. For your safety, please abide by our entry directions so that everyone passes through controlled access points.

OUR THERMAL SCREENING PROTOCOLS

Upon arrival, our security team will be conducting non-invasive temperature checks using thermal scanners. Any guest or team member with a temperature above 100.4 degrees will not be permitted entry.

WEAR YOUR MASK

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In accordance with state and local guidelines, all Guests and Team Members will be required to wear face masks while on property. If you are unable to bring your own mask, Resorts World Catskills will have masks available for purchase at both of our entrances.

PHYSICAL DISTANCING

Just as we are all doing on a daily basis, guests will need to practice physical distancing by staying six feet apart from guests outside of their circle, while standing in lines, using elevators, or moving around the resort. You will find markers and indicators in areas where lines form, plexiglass barriers where appropriate, and ample signage to remind everyone of the new guidelines.

SANITATION STATIONS & HAND WASHING

Over 200 sanitation stations equipped with hand sanitizer and sanitizing wipes are located on the casino floor and throughout the property to encourage frequent hand washing and to allow guests to clean common areas before touching.

RESORTS WORLD CLEAN TEAM

Our team members have received COVID-19 safety training and our comprehensive cleaning procedures have been enhanced. The RW Clean Team will be regularly deployed to high-touch guest and team member areas for cleaning and disinfecting.

CASINO UPDATES

The gaming floor will be operating at 25% occupancy from 8am to 10pm daily until further notice. Currently, our slot machines, Sportsbook 360, and live table games (with the exception of the poker room) are open.

The following table games are currently available for play:

o Blackjack
o Craps
o Roulette
o Baccarat
o 3 Card Poker
o Let It Ride
o Caribbean Stud
o Ultimate Texas Hold’em
o Casino War
o Pai Gow Tiles
o Pai Gow Poker
o Crazy 4 Poker
o Mississippi Stud

DINING UPDATES

We have opened select food and beverage options. Following NYS Guidelines, no food or beverage will be permitted on the gaming floor.

RW Food Hall is open daily from 8AM-10PM.
Good Friends Market is open daily from 11AM-5PM.
24/7 Bistro is open daily from 7AM- 10PM.
Cellaio Steak is open for dinner Wednesday through Sunday. Check herefor hours and menu.
Empire Lounge is open Friday through Sunday. Check here for hours and menu.

HOTEL UPDATES

The main hotel tower is now taking reservations for all guests. You can book your stay here.

Casino

Our indoor pools, fitness center, valet and the Crystal Life Spa will open at a later date.

ENTERTAINMENT UPDATES

Some scheduled gatherings at Resorts World Catskills are being postponed. For a complete list of up to date cancellations and postponements, please click here.

FREQUENTLY ASKED QUESTIONS

Check out our FAQs for more on our reopening here.

MONTICELLO, NY — Sullivan County Public Health Services has confirmed that a Resorts World Catskills employee tested positive for COVID-19. There is currently no indication that the employee contracted the virus at the casino or impacted anyone else.

Public Health Services has determined that this individual was working in the resort’s casino, located at 888 Resorts World Drive in Monticello, during the following dates and times:

  • November 30 from 9 a.m.-5 p.m.
  • December 1 from 9 a.m.-5 p.m.
  • December 2 from 9 a.m.-5 p.m.

If someone thinks they have been exposed and develops symptoms, they should self-quarantine for 14 days and call their healthcare provider, or call Sullivan County Public Health Services at 845/292-5910.

The virus that causes COVID-19 most commonly spreads between people who are in close contact with one another (within about 6 feet, or 2 arm-lengths). It spreads through respiratory droplets or small particles, such as those in aerosols, produced when an infected person coughs, sneezes, sings, talks, or breathes. These particles can be inhaled into the nose, mouth, airways, and lungs and cause infection. This is thought to be the main way the virus spreads.

For an updated list of testing locations, visit www.sullivanny.us.

The following parameters and protocols are based upon recommended preventive measures issued from the public health community. Follow these CDC guidelines to protect yourself and others:

  • Stay at least six feet from other people.
  • Cover your mouth and nose with a cloth face cover when around others.
  • Avoid close contact with people who are sick, even inside your home.
  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use a hand sanitizer that contains at least 60% alcohol.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Cover your mouth and nose with a tissue when you cough or sneeze or use the inside of your elbow and do not spit. Throw used tissues in the trash.
  • Clean and disinfect frequently touched surfaces daily.
  • Be alert for symptoms. Watch for fever, cough, shortness of breath, or other symptoms of COVID-19.
  • Take your temperature if symptoms develop.

Symptoms may appear 2-14 days after exposure to the virus. Possible symptoms of COVID-19 include one or more of the following:

  • Fever or chills
  • Cough
  • Shortness of breath or difficulty breathing
  • Fatigue
  • Muscle or body aches
  • Headache
  • New loss of taste or smell
  • Sore throat
  • Congestion or runny nose
  • Nausea or vomiting
  • Diarrhea

If someone is showing any of these signs, seek emergency medical care immediately:

  • Trouble breathing
  • Persistent pain or pressure in the chest
  • New confusion
  • Inability to wake or stay awake
  • Bluish lips or face

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For more information on coronavirus, go to https://sullivanny.us/departments/publichealth/coronavirus or https://coronavirus.health.ny.gov/home.